We’ve Struck GOLD!

That’s right, there’s gold in Bonita, California. Not the shiny yellow precious metal, but something more valuable – Mercury Insurance Gold.

On Friday, February 3, 2012, after much hard work, McKenna Insurance Services was presented with the coveted Mercury Insurance Service Excellence Gold Level Award. Yes! I won’t bore you with all the details; just know that this means that our insurance agency has been recognized by Mercury Insurance Group as providing outstanding service to its insureds.

And what was our motivation to go for the gold? You! We understand that our customers are our livelihood and we are grateful that you make it possible for us to do the work that we love… protecting people. So Thank You Very Much!

Not to brag too much, but as of today, we are 1 of only 25 Authorized Mercury Insurance Agents (out of 1,296 Mercury Agents in California) that have been awarded this honor.

Check out this cool trophy. Yes, we quickly had some fingerprints all over that bad boy – Windex and paper towels to the insurance desk… STAT.

We really like this award, because it’s not about being the biggest or selling the most insurance. This is about quality and how well our customers are taken care of. We think it’s pretty cool of Mercury to do this. These days many insurance companies just focus on quantity. “How many policies were sold?” “How much were the premiums?” This award is all about quality. So thank you Mercury for this honor and recognizing our agency.

Now, we all know that no man is an island. This story would not be complete if we didn’t talk about a very special person. Before I do that I need to set the stage. Now, some of you may not know, but I have 8 sisters and 3 brothers for a total of 12 kids in my family. That’s right – A Dozen! Dad & Mom (both insurance agents) were busy writing a lot of insurance policies to keep us fed. My parents beat out the Kennedys, Jacksons, Brad Pitt & Angelina Jolie and even the fictional big families on TV like the Brady Bunch and the Bradford Family from Eight is Enough.

Well, this special person that I mention here is the honorary 9^th sister in our family. Speaking of none other than Diane Nagle – Senior Marketing Representative of Mercury Insurance Group, and our marketing rep since we came into the insurance business (far left in the top photo). Diane is always willing to help and make sure that our customers are well taken care of. We could go on and on about how wonderful Diane is. This year, Diane is celebrating her 25^th anniversary with Mercury Insurance Group. Congratulations Diane and thank you for helping us achieve or goals.

For those of you who are in the market to lower your auto insurance rates with a gold level insurance agency, give McKenna Insurance Services a shot and get a free online Mercury Auto Insurance Quote today.

Our Happy Customers

“Wonderful experience! Incredible savings!”
Fast and easy!!! Thanks for all of your help.
You’ve earned all of my future business. Thanks again.
— Monte Wright, Alpine CA
“Monica does everything right.”
Monica does everything right. Quick and thorough communication. Friendly can-do attitude. I am always completely satisfied with any interaction or insurance needs request. Thank you.
— Cassi Patterson, Davis CA
“I love McKenna Insurance Services”
I love McKenna Insurance Services because they truly care about their customers. My experience thus far has been phenomenal. They go out of their way to make sure you’re well taken care of. Thank you Monica for always accommodating me. And also being so helpful. I can’t thank you enough.
— Shereen Abdin, Bonita CA
“Always helpful”
Always helpful; will point out ways to save.
— James Nason, Bonita CA
“Very pleased!!!”
Monica has always taken care of what I needed in a timely manner. Very pleased!!!
— Shaun Simpson, Menlo Park CA
“Wonderful communication”
Wonderful communication, easy to handle situations or changes, friendly and helpful.
— Randy Szwast, Temecula CA
“Your customer service is fantastic.”
Your customer service is fantastic. You are always available to answer any questions at any time.
— Neal Pataky, San Diego CA
“Professionalism, outstanding customer service, and very competitive rates.”
You can count on my loyalty as as customer, and that's because of your professionalism, outstanding customer service, and very competitive rates. You can count on getting all my insurance business for the foreseeable future!
— Ricardo Lazzari, Chula Vista CA
“Top notch.”
You were the only company that made me feel like you wanted my business. You followed through on everything you said you would in writing in a timely and professional manner. I have found your service to be top notch.
— Steven Maxwell, El Cajon CA
“Extremely helpful and polite.”
Monica at Mercury is always extremely helpful and polite. I've been with mercury for years now and I couldn't imagine being with another company.
— Annika Racadio, San Diego CA
“AWESOME.”
I was very pleased with your professionalism. I greatly appreciated the fact you were able to acomidate our insurance needs so quickly and efficiently. Thank you for allowing my children to play in the office while we were signing papers, that was AWESOME.
— Victor Barragan, Chula Vista CA
“Amazingly friendly and helpful.”
Absolutely splendid service always amazingly friendly and helpful. I’m always happy to come in because I know I will get great service and my problems solve. :)
— Cecilio Borboa, San Diego CA
“Willing to help take care of anything that comes up.”
Over the years I've had to call to get a question answered or solve a problem with my auto loan company. Both times I've contacted them, they responded promptly and given me the information I needed and/or took care of the problem with the loan company. That's what you want in a provider, someone that's willing to help take care of anything that comes up. That's what they do.
— Michael Power, San Diego CA
“Best solutions at optimal prices.”
Monica’s been my insurance broker for over 10 years and always finds the best solutions at optimal prices. Not to mention she’s incredibly responsive and a pleasure to work with. Thank you Monica!
— Stephen Higgins, Petaluma CA
“Fantastic”
Easy transfer from one car to the next. The service that was provided to me during this transfer was fantastic and I left without having any questions I will recommend McKenna Insurance to anyone who needs insurance.
— Joseph Baca, Chula Vista CA
“I have been with McKenna Insurance for many, many years”
I have been with McKenna Insurance for many, many years and recommend them highly. Monica has always been very friendly and courteous but when I lost my husband at the end of last year she went above and beyond her normal capacity to help me navigate through a very overwhelming and devastating time. I will always be grateful for that.
— Alma Custudio Climo, San Diego CA
“Best deal on insurance coverage.”
Monica has always been very helpful in assisting us with finding the best deal on insurance coverage. You could hear her smile right through the phone and she is always available to help and answer questions. I look forward to have her continue to take care of our insurance needs.
— David Stelmachowski, Escondido CA

McKenna Recipient of Mercury Insurance Service Excellence Gold Award

We Our Happy Customers

“Wonderful experience! Incredible savings!”

“Monica does everything right.”

“I love McKenna Insurance Services”

“Always helpful”

“Very pleased!!!”

“Wonderful communication”

“Your customer service is fantastic.”

“Professionalism, outstanding customer service, and very competitive rates.”

“Top notch.”

“Extremely helpful and polite.”

“AWESOME.”

“Amazingly friendly and helpful.”

“Willing to help take care of anything that comes up.”

“Best solutions at optimal prices.”

“Fantastic”

“I have been with McKenna Insurance for many, many years”

“Best deal on insurance coverage.”

McKenna Insurance Services

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We <img decoding="async" class="alignnone size-full wp-image-797" src="https://mckennainsurance.com/wp-content/uploads/2014/01/orange-heart.png" alt="" width="50" height="44" /> Our Happy Customers