Policy Jungle | Insights into Insurance & Everyday Risk

Patrick McKenna Recipient of CPCU Society Leadership Award

October 25, 2013 Achievements, Agency News, Community

As a young lad, I played soccer every year from the time I was in kindergarten to about 6th grade (when finally, I was able to switch over to flag football at the grade school I attended). Seems like certificates for participating are more the fashion these days, but back in the ’80s, after the season ended there was an awards ceremony — and at those ceremonies they handed out trophies! Now, for some particular reason, my father really liked it when anyone in the family (including himself) got a trophy — kind of a “bring honor to the family” type deal. With 11..

Home Inventory: Easing the Stress of a Property Insurance Claim

August 9, 2013 Home Insurance, Insurance

Imagine briefly that your home was struck by an unfortunate disaster like a fire or burglary. Soon after, when you are safe from immediate danger, and the authorities have the situation under control, you’d pick up your phone and contact your insurance company to file a claim. And when the claims adjuster meets with you to settle your claim, he or she will hand you a form and advise you to list each item that was lost or damaged. At first you think to yourself, “This shouldn’t be too hard.” Besides, you live there and you know your stuff . . . right? On..

McKenna Recipient of Mercury Insurance Service Excellence Gold Award

February 24, 2012 Achievements, Agency News

We’ve Struck GOLD! That’s right, there’s gold in Bonita, California. Not the shiny yellow precious metal, but something more valuable – Mercury Insurance Gold. On Friday, February 3, 2012, after much hard work, McKenna Insurance Services was presented with the coveted Mercury Insurance Service Excellence Gold Level Award. Yes! I won’t bore you with all the details; just know that this means that our insurance agency has been recognized by Mercury Insurance Group as providing outstanding service to its insureds. And what was our motivation to go for the gold? You! We understand that our customers are our livelihood and we are grateful that you make..

Safeco Strides for the Cure Team Runs 5k in San Diego

November 7, 2011 Agency News, Community

Total sweat hog (that’s me on the left) after finishing running in the annual breast cancer race on Sunday. This 5k race (3.1 miles) was through the beatiful Balboa Park area. We even got to run down the 163 Freeway (sorry everyone – I hate it too when runners block up the roadways). I was super stoked as I approached the finish line and looked at the timer which read 22:06. Coming down the stretch, I didn’t know what place I was in, but I knew I had to beat the guy next to me. I hit the turbo boost and moved from 67th to 66th position – Yes! I dedicated this race to breast..

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You can count on my loyalty as as customer, and that's because of your professionalism, outstanding customer service, and very competitive rates. You can count on getting all my insurance business for the foreseeable future!
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You were the only company that made me feel like you wanted my business. You followed through on everything you said you would in writing in a timely and professional manner. I have found your service to be top notch.
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Monica at Mercury is always extremely helpful and polite. I've been with mercury for years now and I couldn't imagine being with another company.
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I was very pleased with your professionalism. I greatly appreciated the fact you were able to acomidate our insurance needs so quickly and efficiently. Thank you for allowing my children to play in the office while we were signing papers, that was AWESOME.
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Absolutely splendid service always amazingly friendly and helpful. I’m always happy to come in because I know I will get great service and my problems solve. :)
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Over the years I've had to call to get a question answered or solve a problem with my auto loan company. Both times I've contacted them, they responded promptly and given me the information I needed and/or took care of the problem with the loan company. That's what you want in a provider, someone that's willing to help take care of anything that comes up. That's what they do.
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Monica’s been my insurance broker for over 10 years and always finds the best solutions at optimal prices. Not to mention she’s incredibly responsive and a pleasure to work with. Thank you Monica!
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Easy transfer from one car to the next. The service that was provided to me during this transfer was fantastic and I left without having any questions I will recommend McKenna Insurance to anyone who needs insurance.
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I have been with McKenna Insurance for many, many years and recommend them highly. Monica has always been very friendly and courteous but when I lost my husband at the end of last year she went above and beyond her normal capacity to help me navigate through a very overwhelming and devastating time. I will always be grateful for that.
— Alma Custudio Climo, San Diego CA
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Monica has always been very helpful in assisting us with finding the best deal on insurance coverage. You could hear her smile right through the phone and she is always available to help and answer questions. I look forward to have her continue to take care of our insurance needs.
— David Stelmachowski, Escondido CA

Policy Jungle Blog

Patrick McKenna Recipient of CPCU Society Leadership Award

Home Inventory: Easing the Stress of a Property Insurance Claim

McKenna Recipient of Mercury Insurance Service Excellence Gold Award

Safeco Strides for the Cure Team Runs 5k in San Diego

We Our Happy Customers

“Wonderful experience! Incredible savings!”

“Monica does everything right.”

“I love McKenna Insurance Services”

“Always helpful”

“Very pleased!!!”

“Wonderful communication”

“Your customer service is fantastic.”

“Professionalism, outstanding customer service, and very competitive rates.”

“Top notch.”

“Extremely helpful and polite.”

“AWESOME.”

“Amazingly friendly and helpful.”

“Willing to help take care of anything that comes up.”

“Best solutions at optimal prices.”

“Fantastic”

“I have been with McKenna Insurance for many, many years”

“Best deal on insurance coverage.”

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